VA Southern Nevada Healthcare System
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
At the VA Southern Nevada Healthcare System, we have established a number of procedures to assist you in managing your existing appointments.
Making, Changing or Cancelling Your Appointment(s) -
Dial (702) 791-9024:
Make, change, or cancel appointments is easy and can be made in one of three ways. Call our Call Center number at (702) 791-9024
(or 1-888-633-7554, Press 2, if you within our catchment area but not in the local area), come in to the clinic and request an appointment/change on line, using Secure Messaging; your PACT Team will respond within three days.
NOTE: If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow Veterans for an appointment.
VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.